The desire for flexibility was perhaps the first big obstacle that salons owners had to contend with when they reopened their doors after the 2020 closures. Not only was it mandated due to government restrictions but the entire beauty workforce seemed to return to work with a desire to work just a little less. Here […]
I am proposing that you make your upcoming year the year of investing in yourself as a leader. Attend events, read books, hire a coach, help your leaders get better at feedback, show more appreciation and gratitude. Seriously take on everything you can when it comes to being a stronger leader inside of your salon. […]
If you start to go down the rabbit hole of thoughts around what you think your team wants from you as a salon owner you’ll find yourself feeling pretty overwhelmed quickly. Our teams want all kinds of things from us that on a good day might make us laugh a bit and on a tough […]
The pains of building a team in the professional beauty industry are not new, they are just different today. The top two challenges I hear from salon owners are The exciting thing about these two problems is that they have the same solution. That means that you can put your energy towards one thing and […]
Salons are experts at creating amazing guest experiences. I imagine that inside your salon, the leadership team is regularly assessing how well they are doing at retaining new and existing clients. If you are anything like me you pay a ton of attention to different experiences you have as a consumer that really “wow” you […]
Learning to write a great job post may require some changes to the traditional help wanted ad. What does it take?
Flexibility is quickly becoming a buzzword. Or for some salon leaders, it’s a word that just makes you cringe. It can be overwhelming to imagine how we could possibly be any more flexible than you are right now. For other salon leaders, you have leaned all in on flexibility and feel great about it. Why […]
In the Salon, you place a lot of importance on the guest’s experience. It may be important to look at the salon from a team members point of view.
Recruiting is the thing you hear everyone talking about. Well, almost everyone. Despite the easy assumption that “EVERY SALON is struggling to recruit”, it’s just not true. Some salons have the opposite reality and say “We have tons of applicants coming in.” If you think this sounds crazy, I promise it can be you. I’ve spent […]
We encourage you to look at old problems with a change in focus. Using a more human-centered approach can make it a win win for you and your employees.