When it comes to hiring, every salon owner wants the same thing. To hire someone who fits their salon’s culture and wants to build a career in their business, not just stay for a year or two and move one. The problem is that our hiring practices have not caught up with the realities of …
When I talk to people in leadership roles today, especially those who lead multi-generational teams, the frustrations always sound the same. They are perplexed by the assumed needs of their team They are frustrated by the seemingly growing level of entitlement They are tired of the constant conversations with staff who say, “they don’t know …
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